Política de envío

PDI standard shipping terms or freight terms are F.O.B. Origin which is also known as Free On Board - shipping point. Ownership of goods and all risk of loss for goods transfers immediately to the Buyer when the carrier picks up the order. PDI uses a designated list of carriers for small parcel, Less Than Truckload “(LTL)” and Truckload (“TL”) shipments and will provide a tracking number to the Buyer when available from the carrier. Buyer is responsible for filing any freight claims directly with the carrier for freight damage, shortage, or missing shipments. PDI will make commercially reasonable efforts to assist Buyer with a freight claim if the carrier does not respond to the Buyer’s inquiry on a reasonably timely basis. Commercially reasonable efforts to meet Buyer’s special packaging and or handling request will be made at an additional cost to the Buyer. PDI is not responsible for shipping errors caused by Buyer’s or Buyer’s agent ordering errors.

DELIVERY:

PDI uses industry leading freight providers for Small Parcel, Less Than Truckload and Truckload deliveries. PDI is not responsible for delays due to freight carriers’ availability or inability to provide anticipated delivery services. PDI makes every effort to ship orders received before 2:00 pm EST that same day. Orders received after 2:00 pm EST will be scheduled to ship the following day. Orders for Indoor Air Quality products totaling $3,500 or more are shipped as Freight Pre-paid and Allowed.  PDI will charge the Buyer applicable freight for all orders totaling under $3,500 and also include additional costs for any applicable special handling requests and special freight delivery requests such as lift gate services. Buyer is also responsible for all shipping charges resulting from Buyer’s errors concerning the shipping address. PDI is not responsible for PDI’s non-performance due to an act of God, pandemics such as COVID-19, war, labor disputes or strikes, civil disorder, insufficient product quantities, carrier delays or shipping damages or any other circumstances out of PDI’s control. Under no situation or circumstance shall PDI be liable for special, indirect, incidental or consequential damages or losses or expenses resulting from delayed shipping dates or anticipated delivery dates or for failing to give notice to Buyer of delayed shipping dates or anticipated delivery dates.